Senior Account Manager - Commercial UK & Ireland 
35 hours/week. London
Atradius provides trade credit insurance, surety and collections services worldwide through a strategic presence in 50 countries. Atradius has access to credit information on 200 million companies worldwide. Its credit insurance, bonding and collections products help protect companies throughout the world from payment risks associated with selling products and services on trade credit. Atradius forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance.

Unit / Team
As the Commercial Unit, located across the UK and Ireland, our key responsibility within the Atradius group is to ensure profitable and sustainable growth of the Regional portfolio and to manage customer satisfaction, retention and distribution strategy.
Within the team are sales, account management, customer service & support, project management and control teams who work together to oversee and implement the Commercial strategy in order to achieve their targets.
Atradius has its UK and Ireland HQ in Cardiff Bay, and a network of offices throughout the United Kingdom and Ireland, so that our customers can be assured of our personal services.

Job description
As Account Managers in the Commercial UK & Ireland Unit and based in the London office, to suceed in the role you must demonstrate a real desire to support our existing clients thus ensuring we remain the insurer of choice in a challenging London marketplace. Working with our Broker community you will service and grow an existing portfolio of clients in order to meet their needs and achieve your retention and additonality targets. You will make presentations to clients, brokers and other industry professionals in order to negotiate and close renewal of the policies within your portfolio. To do this effectively you will have, or be able to demonstrate sound communication and negotiations skills. You must have the ability to plan and execute your work independently and be able to react quickly to changing priorities.

Knowledge, Skills and Experience
  • Experience within Credit Insurance desirable 
  • Strong understanding of policy structures and an excellent appreciation of the responsibility that comes with managing relationships and delivering against operational plans 
  • Ability to successful renew business ,either at an individual or board level 
  • Well organised and prepared for all customer and broker visits 
  • Confident, ambitious self-starter with a desire to succeed in a competitive market 
  • A team-player, able to work alongside & with other team members to progress / enhance our offering to provide the optimum solution for our Clients & Brokers 
  • Proven ability to achieve financial targets  
  • Relevant business experience or degree 
  • Right to work in the UK
What we offer
  • A great and challenging place to work - dynamic, transparent and informal 
  • An environment for our people where they can realise professional growth 
  • Work in a very international working place 
  • Good career opportunities 
  • Attractive terms and conditions: salary in line with market conditions, commission scheme, pension scheme etc.
Office Location: 10 Fenchurch Street,London EC3M 3BE

Interested? Please send your CV and motivation letter to

Credit Insurance Claims Manager (Credit & Surety Division)

Rearsby, Leicestershire
Tokio Marine HCC has a vacancy for a Credit Insurance Claims Manager (Credit & Surety). The successful applicant will report to Tokio Marine HCC's Head of Claims/Underwriting Director (Credit). 

Job Purpose
  • To manage a team of claims technicians handling the claims arising from Trade Credit Insurance policies.
  • Providing technical input and expertise (after experience) into investigation and negotiation and settlement of claims (involving checking invoices /ledgers /insolvency details and contracts giving rise to debts)
  • Authorising claim reserves and payments
  • Reporting losses to reinsurers and verifying reinsurance calculations
  • Development and implementation of departmental procedures
  • Managing workload, ensuring prompt turnaround of all claims and queries
  • Training, developing and supporting team members including 1 to 1 meetings and regular appraisals
  • Assisting with recruitment /resourcing
  • Building, maintaining and managing relationships with external debt collectors and lawyers
  • Instructing lawyers and managing cases referred to them
  • Monitoring and reporting on developments on open claims
  • Pursuing recovery options including retention of title claims and dividend payments from insolvencies
  • Liaison with insolvency practitioners to verify and understand claim events
  • Recommending improvements to bespoke computer systems and assisting with testing and sign off of improvements
  • Carrying out claim inspections at clients premises
  • Liaison with brokers and providing support to them on claims issues
  • Month end reporting and reconciliations
  • Attending meetings including taking minutes as required
  • Other reasonable duties as required by senior management 
Skills and Experience Specification:
(previous experience in insurance /credit insurance is not essential for this role as training will be given) Essential Skills: 
  • Educated to degree level or equivalent, preferably in a law or business-related subject
  • Minimum 2 years previous management /supervisory experience
  • Strong management and organizational skills
  • Strong analytical skills
  • Drive and determination to solve problems and make things happen
  • Strong negotiation skills
  • Good understanding of customer service
  • Good commercial awareness
  •  Strong initiative /self-driven 
  • Good command of Microsoft Office (Word /Excel /Powerpoint /Outlook)
  • Willingness to learn new skills 
Desirable Skills (any of the following):
  • Previous experience in either insurance, banking, debt collection or credit management
  • Basic understanding of company accounts /financial analysis
  • Understanding of contract law 
  • Understanding of insolvency
  • Understanding of credit management 
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.  The Tokio Marine HCC Group of companies is an equal opportunity employer.  Please visit for more information about our companies. 

To apply for this vacancy please email a CV and covering letter to Jennifer Corden at

Account Executive/Business Development Executive, Leeds
An opportunity to join the W Denis Credit Risks team, and become part of a well established growing independent specialist broker. 
Based out of the group head office in Leeds, you will be initially be responsible for new business throughout the North of England, supported by our in house business development team. Longer term there is the possibility of moving over to a servicing role as our business grows. 
Training and support is provided, and candidates need to be enthusiastic and self motivated. Experience of sales and credit insurance preferred, must be IT literate and familiar with the usual Microsoft programmes. 
Salary – commensurate upon experience. 
Apply in writing to John Cockshutt, Brigade House, 86 Kirkstall Road, Leeds LS3 1LQ. (please mark applications confidential).

About W Denis – W Denis Credit Risks Ltd is an independent limited company, with offices in Leeds, Tamworth and London. Majority owned by the W Denis Group, but with shares held by employees as well, the business has been trading since 2000, and has grown steadily in the last 9 years. The W Denis group was set up in 1963, and is a Lloyds of London broker, with its HQ in West Yorkshire.

Junior Underwriter - Special Products Analyst team
Job description
Within our well established team based in London we have a vacancy for a junior Underwriter responsible for supporting the team to manage a portfolio of buyers within the Special Products Analyst (SPA) team. The SPA team is responsible for approving /acceptance of new requests for credit insurance cover from both our new and existing customers.

You'll get to:
Control Buyer Risk: Through financial and political risk analysis, applying underwriting principles and procedures to support a new risk, or modify an existing strategy, you will work collaboratively with Business Units to obtain and maintain profitable business and ensure appropriate market /sector intelligence is applied in order to be proactive. To be a success you will need to attend customer and broker meetings and present yourself in a knowledgeable and professional manner and apply knowledge gained at the meetings to manage risk.
Deliver Against Quality/Speed of Service: Contributing to ensure the development and maintenance of Service Level Agreements between Underwriting, Claim & Recoveries, and Business Units/Customer is managed successfully. You will control and improve workflow processes to ensure delivery against targets.

You'll achieve this using your:
  • proven technical / financial analysis skills or someone who convinces us they have the desire to learn
  • ability to work efficiently under pressure and deliver against speed of service deadlines
  • aptitude to think outside the box
  • interest and drive to keep up with economic, political and trade sector developments
  • interest in worldwide current affairs
  • willingness to develop
  • desire to deliver excellence 
  • proactive portfolio management
  • ability to work within a team environment 
And you will use your:   
  • excellent communication skills, written and verbal.
  • ability to work independently / self-starter
  • ability to multitask
  • Good organisational and time-management skills
  • Self-motivation, ability to work on own initiative, 
  • Strong knowledge of MS software packages
  • Flexibility to travel locally and internationally
You'll want to work for us because:
  • by joining Atradius you will become part of a successful and ambitious organisation
  • you will thrive in a dynamic, international and challenging work environment
  • you will get training and support to reach your full potential including the opportunity for continuous professional development
  • you will benefit from attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards
Candidates must be fluent English speakers, a second language would however be an advantage and you must have to right to work in the UK.
Office Location:  Based in our office in London, you will also have the flexibility to travel in the UK and on an occasional international basis.

Contact details, Interested? Please send your CV, cover letter and salary indication to
Please note that we do not accept speculative applications from recruitment agencies.

Client Manager

Aon are currently looking for a Client Manager to join the Credit Solutions team based in the Reading office. 
About the role 

As a Client Manager your key responsibilities will include: Working as part of a multi skilled broking team and under instruction of client directors, to support strategic and global client relationships as well as ownership of own portfolio of clients. Interacting with Clients, Insurers and colleagues on day to day policy management including: 
  • Managing credit limit process (applications, follow up, providing feedback to clients) 
  •  Supporting clients on reporting of overdue buyers and liaising with insurers 
  • Assisting with claims submissions and claims’ broking process 
  • Negotiation of policy wordings with insurers and ensuring timely delivery of accurate policy documentation 
  • Management and monitoring of activity logs where required 
  • Providing clients with training and guidance on policy terms and conditions 
  • Gathering and analysing policy and market data, producing reports and presentations
Managing policy renewals within own portfolio and supporting client directors on renewal process for strategic accounts. Gathering and analysing relative statistical detail, submissions to market, chasing insurers for indications of cover, presenting terms and preparation of renewal reports. 
Preparation for, and attendance of, client and insurer meetings/conference calls plus timely follow up of meeting notes and actions.
Providing advice to clients on market developments and share knowledge of market trends to enhance the overall value proposition. 
Introducing and supporting team on new business opportunities to achieve individual new business target Liaising with colleagues across the Aon global network on Global Client programmes. 
Responsible for adherence to business processes, systems and procedures (including usage of e.g. applicable client service model, applicable insurer online platforms) and Aon insurer security policies where relevant. 
Working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. 

About you
As a Client Manager your skills and qualifications will ideally include;   
  • Experience of credit insurance, credit management or related sector a requirement
  • Competent in use of Microsoft Office and IT systems   
What we’re looking for in you:   
  • Enthusiastic and innovative
  • Team player
  • Ability to handle significant workflow through efficient time management and organisation
  • Ability to use IT systems to efficiently to deliver client service
  • Self motivated and willing to use own initiative
  • Ability to find creative solutions to new problems as they arise
  • Integrity and working in a way that positively impacts our clients, colleagues and communities 
Salary and Benefits 
This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.  We also offer tremendous potential with a growing worldwide organisation.
To apply email your CV and covering letter to Laura Chen-Hoyle at

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