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Claims Underwriter Trade Credit
Nexus Trade Credit is seeking a Claims Underwriter for its international trade credit business. This exciting role will involve dealing with large value and complex claims arising from international trade.
While the role is based in London, many of the claims will originate from business underwritten from overseas underwriting offices of the Nexus subsidiary, Equinox Global Limited, in Germany, France, the Netherlands and the US as well as the UK . The successful candidate needs to be comfortable handling documentation in French, German, Dutch and Spanish and must have the mental flexibility to adapt to non UK legal and cultural practices, mainly but not exclusively, in Germany, France and the Netherlands including insolvency procedures. Debts reviewed can be from any territory around the world so modern commercial knowledge will also assist in functioning in the position. 
The candidate will report to the Nexus Claims Management team manager 
The role also involves directing proactive loss minimisation on larger potential losses. Some overseas travel will be required.
Person specification
  • Knowledge and experience of trade credit claims
  • Knowledge of the documentation involved in international trade, and how to demonstrate movement of goods
  • Ability to negotiate at CEO/CFO level
  • Good understanding of trade credit policy wordings
  • Some knowledge of European languages is desirable though not essential
  • Some knowledge of insurance law desirable but not essential 
Duties to include
  • Working within Binder constraints
  • Claim logging and documentation co-ordination
  • Claim examination and report generation
  • Manage the Lloyds payment process with Carriers via ECF
  • Management Information generation
  • Chairing monthly Carrier review meeting
  • Awareness of current legal regulations including Insurance Act 2015
  • Liaising with other Nexus Claims Adjusters
  • Client visits as required to discuss complex claims or review credit management procedures
  • To perform any other reasonable task as requested from time to time
  • To work to company standards and manage annual performance related tasks
  • To record new claims and acknowledge them within three days of receipt
  • To provide an initial review to the client within 10 working days
  • To manage the claim settlement timetable and keep all parties advised of payment progress
  • To train other members of the team including underwriting with technical information as required 
Required Qualifications, Skills, Knowledge, Experience
  • Minimum 3 years’ experience
  • Educated to degree level would be preferable but not essential
  • I.T. literate with knowledge of word, excel, Microsoft outlook. 
  • Previous experience of the credit insurance industry would be beneficial
Please email your CV and a covering letter to
Account Executive (Ref. 110), Birmingham.
Salary: Competitive 
Your role will be to developing new business for the Birmingham area. You will seek out new clients through your own initiative, meeting prospective clients and offering them a professional advice and quotations. You will fully service the clients obtained through your own efforts. 
  • Solid experience of Credit insurance and the credit insurance marketplace strongly preferred
  • Ideally currently with a portfolio of business that can be brought (though understand there may be a covenant period attached)
  • Good I.T. skills – Microsoft packages
  • Educated to ‘A’ level or degree level
  • Good Maths and English GCSE’s 
Personal qualities:
  • Independent thinker
  • Organised and detailed
  • Professional in manner and approach
  • Confident
  • A good listener
  • Team player
  • Happy to roll sleeves up and get involved 
  • Strong client relationship builder 
  1. Contact clients to discuss their needs and provide quotations to help manage their insolvency and any political risks.
  2. To at all times comply with FCA regulation and company procedures.
  3. Plan, develop and implement strategy for the acquisition of new clients in accordance with the group business development strategy.
  4. Develop and maintain relationships with professional networks to both promote the group and obtain client introductions.
  5. Assist other staff in the management and administration of clients and prospective clients. 
  6. Seek to promote and obtain referrals and new business for other members of the group. 
Nova Search & Selection is operating as an employment agency for this vacancy. To apply for this position please send your CV and a covering letter to Kristina Lushey at or call 0208-3937413.

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